Comments on: SpinVox http://mobhappy.com/blog1/2006/04/13/spinvox/ Russell Buckley and Carlo Longino on mobile technology. Tue, 22 May 2012 09:13:00 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Russell Buckley http://mobhappy.com/blog1/2006/04/13/spinvox/comment-page-1/#comment-3150 Russell Buckley Thu, 13 Apr 2006 17:26:45 +0000 http://mobhappy.com/blog1/2006/04/13/spinvox/#comment-3150 Thanks for the comments everyone. Jag, how could I forget Mr Route 79 himself? Nice to hear from you. Russell Thanks for the comments everyone.

Jag, how could I forget Mr Route 79 himself? Nice to hear from you.

Russell

]]> By: Jag http://mobhappy.com/blog1/2006/04/13/spinvox/comment-page-1/#comment-3147 Jag Thu, 13 Apr 2006 16:07:09 +0000 http://mobhappy.com/blog1/2006/04/13/spinvox/#comment-3147 Hi Russel, I am a regular reader here, but this my first comment (you might remember meeting me with your Red Door colleague in London early lasy year re corporate blogging etc!) Like Helen, I am a BIG fan of Spinvox and have been using it loyally since they launched in UK. But I also agree with Kiran that the retail service is priced out of reach for most consumers. But crucially, there are some key points from your review that are missing that I personally think really makes Spinvox special. (I am a real fan of Spinvox like I say - and know Phil Marnick quite well also - as he used to be a colleague of mine!) 1) The text messages that are sent to your phone from Spinvox, wherever possible, are actually sent *from* the CLI of the caller who leaves the message. This means that they match with the phonebook entries - which means that they can be replied to instantly as if they had actually been texted. This is the single most valuable feature from my perspective. It makes the converted messages much more "personal" than traditional voicemail or conversion propositions that I have seen before. 2) The prepaid top-up billing model (by reverse SMS, or MT billing) as an alternative to credit-card billing is a masterstroke from Spinvox - as it means that corporate users (i.e. users who don't pay their own bills) can sign up to Spinvox without going through the corporate telecom buyer (just like bypassing the IT department!) which means that you can try out the service straight away without hindrance. Read low barrier to entry. And once you're on - you're hooked and (because of point 1 above) you'll never go back! I did a mini-review of Spinvox on my journal in January. You can read it at: http://route79.org/journal/?p=80 Best regards - Jag Hi Russel, I am a regular reader here, but this my first comment (you might remember meeting me with your Red Door colleague in London early lasy year re corporate blogging etc!)

Like Helen, I am a BIG fan of Spinvox and have been using it loyally since they launched in UK. But I also agree with Kiran that the retail service is priced out of reach for most consumers. But crucially, there are some key points from your review that are missing that I personally think really makes Spinvox special. (I am a real fan of Spinvox like I say – and know Phil Marnick quite well also – as he used to be a colleague of mine!)

1) The text messages that are sent to your phone from Spinvox, wherever possible, are actually sent *from* the CLI of the caller who leaves the message. This means that they match with the phonebook entries – which means that they can be replied to instantly as if they had actually been texted. This is the single most valuable feature from my perspective. It makes the converted messages much more “personal” than traditional voicemail or conversion propositions that I have seen before.

2) The prepaid top-up billing model (by reverse SMS, or MT billing) as an alternative to credit-card billing is a masterstroke from Spinvox – as it means that corporate users (i.e. users who don’t pay their own bills) can sign up to Spinvox without going through the corporate telecom buyer (just like bypassing the IT department!) which means that you can try out the service straight away without hindrance. Read low barrier to entry. And once you’re on – you’re hooked and (because of point 1 above) you’ll never go back!

I did a mini-review of Spinvox on my journal in January. You can read it at: http://route79.org/journal/?p=80

Best regards – Jag

]]> By: Kiran Bellubbi http://mobhappy.com/blog1/2006/04/13/spinvox/comment-page-1/#comment-3146 Kiran Bellubbi Thu, 13 Apr 2006 14:47:36 +0000 http://mobhappy.com/blog1/2006/04/13/spinvox/#comment-3146 The SpinVox offering is really interesting though I am a little surprised about the cost to consumers, considering that we pay 10c in the US per SMS (without an "all you can eat" SMS plan) the model that SpinVox has offered (44c) for receiving a SMS is way out of budget for most consumers. Enterprise users in the US would also think hard before signing on with this service given the widespread adoption of EVDO, Edge and other 3G technologies within the enterprise. The concept however rocks! The SpinVox offering is really interesting though I am a little surprised about the cost to consumers, considering that we pay 10c in the US per SMS (without an “all you can eat” SMS plan) the model that SpinVox has offered (44c) for receiving a SMS is way out of budget for most consumers. Enterprise users in the US would also think hard before signing on with this service given the widespread adoption of EVDO, Edge and other 3G technologies within the enterprise.

The concept however rocks!

]]> By: Helen Keegan http://mobhappy.com/blog1/2006/04/13/spinvox/comment-page-1/#comment-3143 Helen Keegan Thu, 13 Apr 2006 13:08:26 +0000 http://mobhappy.com/blog1/2006/04/13/spinvox/#comment-3143 I've been a big fan of Spinvox since its launch and have been using since then so that must be a couple of years or more now. Sometimes it takes a few minutes for the text message to arrive but overall, I'm really pleased with the service. And it's only my mumbling friends messages that are difficult to convert but then they're also quite difficult to listen to! A few of my friends and colleagues are not so keen on leaving a message, they find the prospect of getting their message into 160 characters a bit daunting. But they do get over it. I’ve been a big fan of Spinvox since its launch and have been using since then so that must be a couple of years or more now. Sometimes it takes a few minutes for the text message to arrive but overall, I’m really pleased with the service. And it’s only my mumbling friends messages that are difficult to convert but then they’re also quite difficult to listen to!

A few of my friends and colleagues are not so keen on leaving a message, they find the prospect of getting their message into 160 characters a bit daunting. But they do get over it.

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