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	<title>Comments on: Push and Pull</title>
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	<link>http://mobhappy.com/blog1/2007/10/18/push-and-pull/</link>
	<description>Russell Buckley and Carlo Longino on mobile technology.</description>
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		<title>By: Peter</title>
		<link>http://mobhappy.com/blog1/2007/10/18/push-and-pull/comment-page-1/#comment-117092</link>
		<dc:creator>Peter</dc:creator>
		<pubDate>Sat, 10 Nov 2007 20:38:50 +0000</pubDate>
		<guid isPermaLink="false">http://mobhappy.com/blog1/2007/10/18/push-and-pull/#comment-117092</guid>
		<description>I&#039;m a hundred percent with Russel on the idea that push, -actualy as far as I&#039;m concerned: independent of the communications channel, not only mobile - only works after you have asked the receiver for permission. Push without permission results in turning the majority of what were meant to be potential customers a minute ago into people with negative vibes towards the advertiser&#039;s brand - not different from any other form of unsollicited harassment (does sollicited harassment exist?:-)

A far as defining mobile advertising in relation to mobile marketing, i would say that mobile advertising is a subset of mobile marketing the same way (TV or print or and other form of) advertising is a subset of marketing. Goals for TV or print or mobile advertising campaigns in my opninion and experience should be subject to overall marketing campaign goals, same way as for any other marketing vehicle, concentrating on the channel specifics, i.e. audience profile and medium capabilities.</description>
		<content:encoded><![CDATA[<p>I&#8217;m a hundred percent with Russel on the idea that push, -actualy as far as I&#8217;m concerned: independent of the communications channel, not only mobile &#8211; only works after you have asked the receiver for permission. Push without permission results in turning the majority of what were meant to be potential customers a minute ago into people with negative vibes towards the advertiser&#8217;s brand &#8211; not different from any other form of unsollicited harassment (does sollicited harassment exist?:-)</p>
<p>A far as defining mobile advertising in relation to mobile marketing, i would say that mobile advertising is a subset of mobile marketing the same way (TV or print or and other form of) advertising is a subset of marketing. Goals for TV or print or mobile advertising campaigns in my opninion and experience should be subject to overall marketing campaign goals, same way as for any other marketing vehicle, concentrating on the channel specifics, i.e. audience profile and medium capabilities.</p>
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		<title>By: Russell Buckley</title>
		<link>http://mobhappy.com/blog1/2007/10/18/push-and-pull/comment-page-1/#comment-116900</link>
		<dc:creator>Russell Buckley</dc:creator>
		<pubDate>Fri, 19 Oct 2007 15:27:47 +0000</pubDate>
		<guid isPermaLink="false">http://mobhappy.com/blog1/2007/10/18/push-and-pull/#comment-116900</guid>
		<description>Hi Paul - I wouldn&#039;t be even remotely amazed at the number of clients at Ground Zero. Actually, there&#039;s quite a few agencies like that - present company excepted :-)

I&#039;d put the type of mobile marketing you&#039;re writing about more as CRM though ie an ongoing dialogue and I am surprised, as I said above, that more clients aren&#039;t using this type of activity.

Cheers

Russell</description>
		<content:encoded><![CDATA[<p>Hi Paul &#8211; I wouldn&#8217;t be even remotely amazed at the number of clients at Ground Zero. Actually, there&#8217;s quite a few agencies like that &#8211; present company excepted <img src='http://mobhappy.com/blog1/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> </p>
<p>I&#8217;d put the type of mobile marketing you&#8217;re writing about more as CRM though ie an ongoing dialogue and I am surprised, as I said above, that more clients aren&#8217;t using this type of activity.</p>
<p>Cheers</p>
<p>Russell</p>
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		<title>By: Paul Berney</title>
		<link>http://mobhappy.com/blog1/2007/10/18/push-and-pull/comment-page-1/#comment-116897</link>
		<dc:creator>Paul Berney</dc:creator>
		<pubDate>Fri, 19 Oct 2007 11:53:11 +0000</pubDate>
		<guid isPermaLink="false">http://mobhappy.com/blog1/2007/10/18/push-and-pull/#comment-116897</guid>
		<description>Interesting piece today Russell and as a principle I share your scepticism about hugely favourable research that comes from those with a vested interest (bet we all quote it though when it suits us). So by the same token I&#039;m totally convinced by your arguements in favour of the mobile web.

You&#039;d be amazed at the number of clients who are still at ground zero with mobile and also the numbrer that we have to ween off the idea that mobile is just like email and direct mail where you buy a list and push messages etc.

That being said we have had some very solid and encouraging results this year for push campaigns, but these started with the consumer initiating them by responding to a mobile call to action on some other media. Most encouragingly for us we have had tiny (less than 1%) opt outs from the promotional messages sent on behalf of the brands.

We had to work had at it though.

I expect us to be working with mobile advertising with clients from Q2 next year, but I don&#039;t see it as their entry point into the mobile channel.</description>
		<content:encoded><![CDATA[<p>Interesting piece today Russell and as a principle I share your scepticism about hugely favourable research that comes from those with a vested interest (bet we all quote it though when it suits us). So by the same token I&#8217;m totally convinced by your arguements in favour of the mobile web.</p>
<p>You&#8217;d be amazed at the number of clients who are still at ground zero with mobile and also the numbrer that we have to ween off the idea that mobile is just like email and direct mail where you buy a list and push messages etc.</p>
<p>That being said we have had some very solid and encouraging results this year for push campaigns, but these started with the consumer initiating them by responding to a mobile call to action on some other media. Most encouragingly for us we have had tiny (less than 1%) opt outs from the promotional messages sent on behalf of the brands.</p>
<p>We had to work had at it though.</p>
<p>I expect us to be working with mobile advertising with clients from Q2 next year, but I don&#8217;t see it as their entry point into the mobile channel.</p>
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		<title>By: Russell Buckley</title>
		<link>http://mobhappy.com/blog1/2007/10/18/push-and-pull/comment-page-1/#comment-116896</link>
		<dc:creator>Russell Buckley</dc:creator>
		<pubDate>Fri, 19 Oct 2007 06:51:15 +0000</pubDate>
		<guid isPermaLink="false">http://mobhappy.com/blog1/2007/10/18/push-and-pull/#comment-116896</guid>
		<description>Nick - thanks for the comment.

A couple of points. 

Even if you are right and Push is better than Pull at the moment, you said it yourself &quot;if you can identify them&quot;. The idea of finding a meaningful amount of people who had truely opted in on a mass market scale is pretty unlikely - certainly in the markets I know about. Might be different in Australia. But you could never reach around 30% of people like that (using your stats).

In addition, you&#039;d also have to pay a list broking fee per number you used, which would push up costs significantly.

You also have to consider budgets in finite terms.

As an example, even if you could sms all the people in the UK (which you couldn&#039;t) at 10 cents each (broking fee and transmission fee), you be paying $4 million, which is way beyond most budgets.

Then sms is also limited to 160 characters of text making the creative execution limited, as you have to assume that any link in there wouldn&#039;t be used by an awful lot of the recipients.

So I think pull wins over push this year as well as next.

Russell</description>
		<content:encoded><![CDATA[<p>Nick &#8211; thanks for the comment.</p>
<p>A couple of points. </p>
<p>Even if you are right and Push is better than Pull at the moment, you said it yourself &#8220;if you can identify them&#8221;. The idea of finding a meaningful amount of people who had truely opted in on a mass market scale is pretty unlikely &#8211; certainly in the markets I know about. Might be different in Australia. But you could never reach around 30% of people like that (using your stats).</p>
<p>In addition, you&#8217;d also have to pay a list broking fee per number you used, which would push up costs significantly.</p>
<p>You also have to consider budgets in finite terms.</p>
<p>As an example, even if you could sms all the people in the UK (which you couldn&#8217;t) at 10 cents each (broking fee and transmission fee), you be paying $4 million, which is way beyond most budgets.</p>
<p>Then sms is also limited to 160 characters of text making the creative execution limited, as you have to assume that any link in there wouldn&#8217;t be used by an awful lot of the recipients.</p>
<p>So I think pull wins over push this year as well as next.</p>
<p>Russell</p>
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		<title>By: Nick Cowie</title>
		<link>http://mobhappy.com/blog1/2007/10/18/push-and-pull/comment-page-1/#comment-116895</link>
		<dc:creator>Nick Cowie</dc:creator>
		<pubDate>Fri, 19 Oct 2007 02:11:27 +0000</pubDate>
		<guid isPermaLink="false">http://mobhappy.com/blog1/2007/10/18/push-and-pull/#comment-116895</guid>
		<description>Not this year, maybe next, because the big issue is mobile web use. The figures I have seen suggest it is roughly 30% of all mobile users in developed countries use the mobile web.

So push based, assuming the call to action is not a link to a mobile web site, will reach all the &quot;target&quot; audience (if you can identify them).

Pull based is limited because it can only reach 30% of the &quot;target&quot; audience, because the rest of the &quot;target&quot; audience do not use the mobile web.

Using your figures, a push based campaign may cost $2+ per response but logically it will get you 3 times the number of responses that pull based campaign at $0.50 per response. So as a campaign manager what would you choose? 

The big advantage of a pull campaign is you don&#039;t need to (or can&#039;t ) identify your audience, and you might get  responses from outside your expected audience. Plus at the moment you can assume the pull audience is more tech savvy with a higher disposable income.</description>
		<content:encoded><![CDATA[<p>Not this year, maybe next, because the big issue is mobile web use. The figures I have seen suggest it is roughly 30% of all mobile users in developed countries use the mobile web.</p>
<p>So push based, assuming the call to action is not a link to a mobile web site, will reach all the &#8220;target&#8221; audience (if you can identify them).</p>
<p>Pull based is limited because it can only reach 30% of the &#8220;target&#8221; audience, because the rest of the &#8220;target&#8221; audience do not use the mobile web.</p>
<p>Using your figures, a push based campaign may cost $2+ per response but logically it will get you 3 times the number of responses that pull based campaign at $0.50 per response. So as a campaign manager what would you choose? </p>
<p>The big advantage of a pull campaign is you don&#8217;t need to (or can&#8217;t ) identify your audience, and you might get  responses from outside your expected audience. Plus at the moment you can assume the pull audience is more tech savvy with a higher disposable income.</p>
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		<title>By: dotkash.com &#187; Push and Pull</title>
		<link>http://mobhappy.com/blog1/2007/10/18/push-and-pull/comment-page-1/#comment-116892</link>
		<dc:creator>dotkash.com &#187; Push and Pull</dc:creator>
		<pubDate>Thu, 18 Oct 2007 13:22:30 +0000</pubDate>
		<guid isPermaLink="false">http://mobhappy.com/blog1/2007/10/18/push-and-pull/#comment-116892</guid>
		<description>[...] Craig wrote an interesting post today onHere&#8217;s a quick excerptBut if it was true, Airwide are going to make lots of money, which was the point of the survey in the first place, namely that they’re a great partner for these types of campaign - fair enough then. There’s another survey featured by &#8230; [...]</description>
		<content:encoded><![CDATA[<p>[...] Craig wrote an interesting post today onHere&#8217;s a quick excerptBut if it was true, Airwide are going to make lots of money, which was the point of the survey in the first place, namely that they’re a great partner for these types of campaign &#8211; fair enough then. There’s another survey featured by &#8230; [...]</p>
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